shipping policy

Delivery schedule varies between three day to seven days depending on the destination city or town. In case of Heavy Rains/ Bandh / Strike, we reserve the right to reschedule the delivery to an earlier or later date

The receiver or any representative is not available at the time of delivery or Recipient refusing to accept the delivery www.Mybigtrolley.com shall take the order as delivered. However we always try to take an appointment over phone before delivery.

For deliveries at Hostel, Hotels & Hospitals address, POD signed at the reception or security personnel will be a valid proof of delivery. Though we try to get the sign of the actually intended recipient but at these places, due to reasons beyond our control, we cannot assure it.

If there is no one available at the receivers address, to receive your order , at the time of delivery, the order will not be considered as late. Such cases no refunds or liability can be made.

The delivery will NOT be redirected / redelivered to any other address in any circumstance.

No Deliveries on prescribed holidays.

Logistic partners

The courier partners are professional couriers and India post.